Ive bought a new phone, i want to keep this contract and number

I’m not sure if I have an eSIM or normal. I’ve bought a new phone and want to keep this sim, contract and number. How can I do this?

iD Mobile Employee

Hi @Jamiejohn1 ,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Zandile m

The iD Mobile Team

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