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keep my old number

  • July 7, 2026
  • 1 reply
  • 0 views

Hi i want to switch my old number to my new contract but when i do it on the app its keep on saying there Been some problem

1 reply

Hosai W
iD Mobile Employee
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  • iD Mobile Employee
  • July 7, 2026

HI ​@Magdalena1995 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai