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Community Member
Apr 1, 2026 6:04 PM UTC

keep my own number

hi i have a pac code from a another provider and would like to keep the numberĀ 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Apr 2, 2026 10:00 AM UTC

    Hi ​@plook67,

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    Thanks for getting in touch.Ā 

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    Yes it is possible.Ā 

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    As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat

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    Once connected, simply explain your request and an advisor will assist you further.

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    Regards,

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    Gemma M

    The iD Mobile Social Media Team

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