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keep old number

  • March 27, 2026
  • 2 replies
  • 26 views
Luke Westgate
Community Member

Hi there, 

i’ve just moved to ID mobile from giffgaff, I have my PAC number though I am unable to use it. Please could someone let me know how I can keep my old number on this new SIM. 
Thanks 

    2 replies

    Geluk
    Silver Contributor
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    • Geluk
    • Silver Contributor
    • March 28, 2026

    Pursue this via CHAT page; type “Speak to a person”.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    iD Support
    iD Mobile Employee

    Hi ​@Luke Westgate 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M,

    The iD Mobile Team 

     

     

     

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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