keeping my old number

I’ve set my phone up with eSIM to keep my old number, I’m receiving texts but not calls as it’s using my new number. How do I keep my old number?

iD Mobile Employee

Hi @Vick1012

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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