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Community Member
September 30, 2026
Question

Keeping old number ob new plan

I am with asda mobile, and i want to keep that number. I have bought a new phone and with it has come a new number, but how do i transfer my old asda mobile number to this new phone?

    2 replies

    Geluk
    Silver Contributor
    Silver Contributor
    September 30, 2026

    On your ASDA log in for phone, search for PAC Code; simples😃Apply that code when issued on idMobile log in.

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    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    October 2, 2026

    Hi ​@twixx,

     

    As mentioned by ​@Geluk, you’ll need to request a PAC code from ASDA Mobile to keep your existing number.

     

    Once you have your PAC code, you can either contact us via Live Chat to request the number transfer, or let us know here and we’ll start a private chat with you to help get this sorted.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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