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Community Member
Stanislava Golembiovska
Community Member
July 27, 2026

leave old number

hi. I had a sim only plan and now I've upgraded to pay monthly. I would like to keep my old number. because after upgrading they gave me a new number. I would like to stay with the old one. It is possible?

    1 reply

    iD Mobile Employee
    Michael Z
    iD Mobile Employee
    July 27, 2026

    Hi ​@Stanislava Golembiovska ,

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

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