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leave old number

  • July 27, 2026
  • 1 reply
  • 4 views

hi. I had a sim only plan and now I've upgraded to pay monthly. I would like to keep my old number. because after upgrading they gave me a new number. I would like to stay with the old one. It is possible?

1 reply

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  • iD Mobile Employee
  • July 27, 2026

Hi ​@Stanislava Golembiovska ,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks.

Michael Z