Skip to main content
Question

lost phone

  • September 22, 2025
  • 1 reply
  • 94 views
O
Community Member

Hi, I have lost my phone on Saturday night, I would like to report it lost

i also reported it to the police and I have a crime Number also I did reported it to Carphone warehouse 

my question is what to do to block the phone and claim the insurance many thanks

 

    1 reply

    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • September 23, 2025

    Hi there ​@Oussama, please contact our live-chat so they can block the phone and SIM card and send you a new SIM card, as well as to help with your insurance claim:

     

    https://www.idmobile.co.uk/live-chat

     

    Please ask to speak to an agent on there.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement