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Community Member
Hello10
Community Member
June 30, 2026

lost phone different number

Could I have a new sim sent for mobile number { REMOVED } as it has been lost abroad. I have black listed the phone. Thankyou

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    July 2, 2026

    Hi ​@Hello10,

     

    I am so sorry to hear that you have lost your phone. As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat. 

     

    Once connected, simply explain your request and an advisor will assist you further.

     

    Thank you for your understanding.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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