Bonjour vu que je parle pas bien l anglais pour vous appeler 

Hey there ​@Sonan, we hope that ​@Geluk was able to help.

Thanks,

Tyler

Hello, I have no part from anyone

But it doesn't matter, I can cancel the order

Hi ​@Sonan 

Have you received any emails regarding your order? Please check your spam/junk folder.

Anika

I didn't receive any emails

Did you contact the Live chat team? If not, we would recommend calling our Sales team on 0207 1391 397 during normal office hours to discuss your order.

Anika

J’ai essayé plusieurs fois même en message il y’a pas de réponse 

Hi ​@Sonan 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

We’ll see you there. 

Anika

Bonjours  j’ai répondu à votre message  juste à présent j’ai toujours pas de nouvelles pour la commande ? 
 

Hi there ​@Sonan, we are an English team here.

Thanks,

Tyler

Hello, I just replied to your message, but now I still have no news about the order

Hi there ​@Sonan, what would you like to know about your order?

Thanks,

Tyler

order reference is 141942636.

Hello, I'll give you my order number is 141942636 again. It's been several times. I give my order number, but after that I no longer have any response

Hi ​@Sonan 

I can see we’ve picked this up with you in private messages, we’ll continue there.

Tom