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Active Contributor
Sonan
Active Contributor
September 16, 2025
Solved

ma commande

  • September 16, 2025
  • 16 replies
  • 158 views
Hello sir and madam, excuse me for the inconvenience. Since September 11, I have placed an order for a telephone reference is 141942636. I still have no news. I would like to know if it was accepted or not. Thank you.
    This topic has been closed for replies.
    Best answer by Geluk

    REPLY:

    Raise issue using CHAT:

    https://www.idmobile.co.uk/live-chat

    16 replies

    Geluk
    Silver Contributor
    GelukAnswer
    Silver Contributor
    September 16, 2025

    REPLY:

    Raise issue using CHAT:

    https://www.idmobile.co.uk/live-chat

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      Active Contributor
      SonanAuthor
      Active Contributor
      September 16, 2025

      Bonjour vu que je parle pas bien l anglais pour vous appeler 

      Tyler C
      iD Mobile Employee
      Tyler C
      iD Mobile Employee
      September 17, 2025

      Hey there ​@Sonan, we hope that ​@Geluk was able to help.

       

      Thanks,

      Tyler

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      Active Contributor
      SonanAuthor
      Active Contributor
      September 17, 2025
      Hello, I have no part from anyone
      Active Contributor
      SonanAuthor
      Active Contributor
      September 17, 2025
      But it doesn't matter, I can cancel the order
      iD Mobile Employee
      Anika A
      iD Mobile Employee
      September 17, 2025

      Hi ​@Sonan 

       

      Have you received any emails regarding your order? Please check your spam/junk folder.

       

      Anika

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      Active Contributor
      SonanAuthor
      Active Contributor
      September 17, 2025
      I didn't receive any emails
      iD Mobile Employee
      Anika A
      iD Mobile Employee
      September 17, 2025

      Did you contact the Live chat team? If not, we would recommend calling our Sales team on 0207 1391 397 during normal office hours to discuss your order.

       

      Anika

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      Active Contributor
      SonanAuthor
      Active Contributor
      September 17, 2025

      J’ai essayé plusieurs fois même en message il y’a pas de réponse 

       

      iD Mobile Employee
      Anika A
      iD Mobile Employee
      September 17, 2025

      Hi ​@Sonan 

       

      We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

       

      To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

       

      Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

       

      We’ll see you there. 

       

      Anika

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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