Skip to main content
New Contributor
CraigEd
New Contributor
August 20, 2026
Question

Messages sent with different number

  • August 20, 2026
  • 1 reply
  • 9 views

Hi, I have just been told messages I am sending from my new phone have a different phone number. When I got my new phone I ported my existing number but this is not showing when I send messages.

Can someone offer me advice please.

Thanks 

Craig

    1 reply

    Owethu M
    iD Mobile Employee
    Owethu M
    iD Mobile Employee
    August 23, 2026

    Hi ​@CraigEd, 

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement