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Community Member
Sep 3, 2026 12:58 PM UTC

missed calls come up with no names to them

Missed calls come up with no name on them , even though  I have them saved on my phone 

    1 reply

    Marquerita T
    iD Mobile Employee
    iD Mobile Employee
    Sep 8, 2026 6:30 PM UTC

    Hi ​@Jon1201.

     

    Thank you for your post. I am sorry to hear missed calls aren't showing the saved contact name.

     

    A few quick things to check: make sure your contacts are saved to your phone's local storage (not just synced to a cloud account like Google or iCloud, as this can sometimes cause a delay or mismatch), and try restarting your device to refresh the contacts cache.

     

    Thanks,

    Marquerita

    The iD Mobile Team

     

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