Community Member

missed calls come up with no names to them

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Missed calls come up with no name on them , even though I have them saved on my phone

M

Marquerita T

iD Mobile Employee

Hi @Jon1201.

Thank you for your post. I am sorry to hear missed calls aren't showing the saved contact name.

A few quick things to check: make sure your contacts are saved to your phone's local storage (not just synced to a cloud account like Google or iCloud, as this can sometimes cause a delay or mismatch), and try restarting your device to refresh the contacts cache.

Thanks,

Marquerita

The iD Mobile Team

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