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Community Member
September 3, 2026

missed calls come up with no names to them

  • September 3, 2026
  • 1 reply
  • 13 views

Missed calls come up with no name on them , even though  I have them saved on my phone 

    1 reply

    iD Mobile Employee
    September 8, 2026

    Hi ​@Jon1201.

     

    Thank you for your post. I am sorry to hear missed calls aren't showing the saved contact name.

     

    A few quick things to check: make sure your contacts are saved to your phone's local storage (not just synced to a cloud account like Google or iCloud, as this can sometimes cause a delay or mismatch), and try restarting your device to refresh the contacts cache.

     

    Thanks,

    Marquerita

    The iD Mobile Team

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.