Hi,
I have been with ID mobile for over a year, with 2 separate SIMS. One was for my wife and the other mine. She recently lost her phone and getting her sim replaced has been a nightmare. When i login to my account, i cant see her number and or any details. I tried ordering a replacement sim and when it arrived, it stopped my phone from working and gave her my number!?
Really need help from someone in ID Mobile to get this sorted.
+6Hi
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks,
Hosai
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