Community Member

Mistake made on contract

1 reply
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I took out a new contract and recd a new sim and number today. However I wanted to replace my three mobile plan with an ID mobile plan. I have a PAC no to port my Three number to my new ID mobile account. However the app only allows me to port my Three number to my other ID plan (08753827830) I want to retain this plan as its my wife's phone. Can you please help with this issue

iD Mobile Employee

Hi @Phil33 ,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Michael Z

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