Skip to main content
New Contributor
April 27, 2026

mobile data not working

  • April 27, 2026
  • 1 reply
  • 33 views

This is a very big problem going on for more than 3 days I had a bill of £144 I payed that to the company u reffered us to and my mobile date service  is supposed to now be updated but still has not been it keeps saying that u need to have a live chat help me please my data should be back on service it says it takes 24-48 hours but it’s been 4 days fix this nowww and I mean nowwww I’ve had enough 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    April 28, 2026

    Hi ​@Alizaali123,

     

    I am so sorry to hear of the issues that you are facing, however I can see that you already have a private chat open with our team, which is the best place for us to look into this securely for you. Please be assured that one of our advisors will review everything, including your payment details, and respond as soon as possible.

     

    We appreciate your patience while this is being looked into, and we’ll do our best to get this resolved for you quickly.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.