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mobile data not working

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This is a very big problem going on for more than 3 days I had a bill of £144 I payed that to the company u reffered us to and my mobile date service is supposed to now be updated but still has not been it keeps saying that u need to have a live chat help me please my data should be back on service it says it takes 24-48 hours but it’s been 4 days fix this nowww and I mean nowwww I’ve had enough

Gemma M

iD Mobile Employee

Hi @Alizaali123,

I am so sorry to hear of the issues that you are facing, however I can see that you already have a private chat open with our team, which is the best place for us to look into this securely for you. Please be assured that one of our advisors will review everything, including your payment details, and respond as soon as possible.

We appreciate your patience while this is being looked into, and we’ll do our best to get this resolved for you quickly.

Regards,

Gemma M

The iD Mobile Social Media Team

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