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Question

Mobile data problems / APN settings

  • September 19, 2025
  • 1 reply
  • 176 views
J
Community Member

Hello!

I’m using an iD SIM in a phone originally bought through another network. My mobile data has been very erratic in the UK (I’m regularly unable to use it) and when I went to Greece recently it wouldn’t work at all. 

I was trying to troubleshoot using ChatGPT (!) and it thinks it’s a problem with my APN settings, specifically the Mobile Virtual Operator Network Value, which is showing as 0305 on my phone but which ChatGPT thinks should be 4D. But my phone won’t let me edit the APN settings or create a new set.

Assuming this sounds like a plausible explanation, is it possible for you to push the correct APN settings to my phone remotely? Or would a replacement SIM do the trick?

Thanks so much for your help!

J

    1 reply

    Tom
    iD Mobile Employee
    Forum|alt.badge.img+25
    • Tom
    • iD Mobile Employee
    • September 21, 2025

    Hi ​@jwallis10 

     

    For our APN settings, I’d recommend the following;

     

     

    Tom

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