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Mobile number not changed

  • September 30, 2025
  • 1 reply
  • 24 views
B
Community Member

I submitted a PAC for my wife and myself and requested to keep our existing mobile numbers. Also gave a start date. But I am still with my old provider  and the mobile for ID has not changed to our existing one. Is there anyone who can look at this as I am now paying for two providers

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 30, 2025

    Hi there ​@Brianissac, what date did you choose the switch to complete on?

     

    Thanks,

    Tyler

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