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Brianissac
Community Member
September 30, 2025

Mobile number not changed

I submitted a PAC for my wife and myself and requested to keep our existing mobile numbers. Also gave a start date. But I am still with my old provider  and the mobile for ID has not changed to our existing one. Is there anyone who can look at this as I am now paying for two providers

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    1 reply

    Tyler C
    iD Mobile Employee
    Tyler C
    iD Mobile Employee
    September 30, 2025

    Hi there ​@Brianissac, what date did you choose the switch to complete on?

     

    Thanks,

    Tyler

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