I requested a swith for my old number from EE to be transferred to my new ID sim. Provided PAC number and old mobile number and received a SMS to say transfer would be completed on the 03.11.2025 and I would receive another SMS to confirm. To date no SMS to confirm transfer. I have switched mobile phone on and off numerious times as that seems to be the common suggestion. Can anyone advise please? Thank you.

Does your EE SIM product still work, @Lulucat?Do you have more than one SIM/eSIM product in the phone with your iD SIM?

Mobile number swith to ID not completed.

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

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