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Ldg2009
Community Member
August 10, 2026
Solved

monthly contract is phone locked to ID

  • August 10, 2026
  • 1 reply
  • 31 views

Im on a contract which i will be leaving early due to signal issues. Will my id contract samsung be unlocked to all networks or do i request a code when i leave id?

    Best answer by Marquerita T

    Hi ​@Ldg2009.

     

    Thank you for your post. 

     

     Just to confirm, iD Mobile devices are not network‑locked, so your Samsung phone will work on other networks once you leave.

     

    Please be aware that if you end your contract early, you’ll be liable for the remaining line rental (early termination fee) unless an exception applies.

     

    If you’d like, we can review your account and outline the exact amount and your options before you proceed, please contact our team here; https://www.idmobile.co.uk/live-chat.

     

    Thanks,

    Marquerita

    The iD Mobile Team

    1 reply

    iD Mobile Employee
    Marquerita TAnswer
    iD Mobile Employee
    August 11, 2026

    Hi ​@Ldg2009.

     

    Thank you for your post. 

     

     Just to confirm, iD Mobile devices are not network‑locked, so your Samsung phone will work on other networks once you leave.

     

    Please be aware that if you end your contract early, you’ll be liable for the remaining line rental (early termination fee) unless an exception applies.

     

    If you’d like, we can review your account and outline the exact amount and your options before you proceed, please contact our team here; https://www.idmobile.co.uk/live-chat.

     

    Thanks,

    Marquerita

    The iD Mobile Team

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