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Community Member
Lewy05
Community Member
Aug 23, 2026 6:56 PM UTC

move my PAC switch date to now?

My switch date is for the 28th and I've had people trying to ring me on my old number. I didn't realise the SIM would come so quick. Can I move it to now?

    3 replies

    Owethu M
    iD Mobile Employee
    Owethu M
    iD Mobile Employee
    Aug 23, 2026 7:21 PM UTC

     Hi ​@Lewy05, 

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu

    New Contributor
    Chloe-belle
    New Contributor
    Sep 13, 2026 9:26 PM UTC

    I’ve had the exact same problem, I’ve put my switch date too far away, but was wondering if I could switch it now.

    Marquerita T
    iD Mobile Employee
    Marquerita T
    iD Mobile Employee
    Sep 15, 2026 4:23 PM UTC

    Hi ​@Chloe-belle.

     

    Thank you for your post.

     

    Can you please contact our team directly via Live Chat: https://www.idmobile.co.uk/live-chat they would be able to correct this for you.

     

    Thanks,

    Marquerita

    The iD Mobile Team

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