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Community Member
Lewy05
Community Member
August 23, 2026

move my PAC switch date to now?

My switch date is for the 28th and I've had people trying to ring me on my old number. I didn't realise the SIM would come so quick. Can I move it to now?

    3 replies

    Owethu M
    iD Mobile Employee
    Owethu M
    iD Mobile Employee
    August 23, 2026

     Hi ​@Lewy05, 

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu

    New Contributor
    Chloe-belle
    New Contributor
    September 13, 2026

    I’ve had the exact same problem, I’ve put my switch date too far away, but was wondering if I could switch it now.

    iD Mobile Employee
    Marquerita T
    iD Mobile Employee
    September 15, 2026

    Hi ​@Chloe-belle.

     

    Thank you for your post.

     

    Can you please contact our team directly via Live Chat: https://www.idmobile.co.uk/live-chat they would be able to correct this for you.

     

    Thanks,

    Marquerita

    The iD Mobile Team

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