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Question

Mrs

  • April 17, 2026
  • 1 reply
  • 2 views
Jolanta Oszczypko
Community Member

Sim card not working 

    1 reply

    M
    iD Mobile Employee
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    • Marquerita T
    • iD Mobile Employee
    • April 17, 2026

    Hi ​@Jolanta Oszczypko.

     

    Thank you for your post. I am sorry to hear you’re having issues with your SIM not working.

     

    Please use the following link to check the coverage in your area:https://www.idmobile.co.uk/help-and-advice/coverage

     

    You can also try reinserting your SIM, or testing your SIM in another phone. This will help determine whether the issue is with the handset or with the SIM card itself.

     

    If the issue continues, please contact our Live Chat via https://www.idmobile.co.uk/live-chat  so we can look into this further for you.

     

    ~Marquerita

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