my daughter wants to take herself off parent contract but keep her number
my daughter wants to take herself off parent contract but keep her number
Hi,
Thank you for reaching out, and I’m really sorry for the inconvenience this may cause. At the moment, our system doesn’t support internal number transfers between two iD Mobile accounts.
However, your daughter does have a few options:
She can transfer her number to a different network and then bring it back to iD Mobile on her own new plan if she wishes.
Alternatively, if she simply wants to stay with iD Mobile and keep her number, she can do an upgrade on the existing contract this will renew the plan while keeping her current number active.
If she’d like to explore a new contract or find the best available deals, our Sales Team will be happy to help. They can talk her through the options and ensure she finds the plan that fits her needs best. You can reach them on 0800 049 0250.
Thank you,
Zandile
The iD Mobile Team
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