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Community Member
Oct 18, 2026 8:31 PM UTC

my friend sim lost he didnot login to his accout he want new physical sim

I want to helping my friend he wants his new physical simĀ 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Oct 20, 2026 5:29 PM UTC

    Hi ​@Raja2722,

    Ā 

    If your friend needs a new physical SIM, they'll need to contact our Live Chat team, as we're unable to arrange replacement SIMs through this public forum.

    Ā 

    Alternatively, if they need a replacement quickly, they can visit any Currys store and collect a replacement SIM there.

    Ā 

    You can contact Live Chat here: https://www.idmobile.co.uk/live-chatĀ 


    Regards,


    Gemma M
    The iD Mobile Social Media Team

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