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Hitesh316uk
New Contributor
Hitesh316uk
New Contributor
Mar 25, 2026 11:55 PM UTC
Question

my mobile is asking for a MCK code to unlock

How do I get a MCK code to unlock the mobile phone. The phone was with T-Mobile previously

    1 reply

    Owethu M
    iD Mobile Employee
    Owethu M
    iD Mobile Employee
    Mar 26, 2026 1:35 PM UTC

    Hi ​@Hitesh316uk 

     

    Thank you for getting in touch.

     

    Please accept my apologies, but to have your handset unlocked, you will need to contact T‑Mobile directly, as they manage the unlocking process for their devices.

     

    If you need any further guidance, please let me know.

     

    -Owethu

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