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Question

my mobile is asking for a MCK code to unlock

  • March 25, 2026
  • 1 reply
  • 3 views

Hitesh316uk
New Contributor

How do I get a MCK code to unlock the mobile phone. The phone was with T-Mobile previously

1 reply

Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • March 26, 2026

Hi ​@Hitesh316uk 

 

Thank you for getting in touch.

 

Please accept my apologies, but to have your handset unlocked, you will need to contact T‑Mobile directly, as they manage the unlocking process for their devices.

 

If you need any further guidance, please let me know.

 

-Owethu