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Question

my number is switched offtoday how do get the PAC code

  • March 19, 2026
  • 3 replies
  • 12 views
D
New Contributor

My number is switched off today how do get the PAC code ?

The sim was switched off and I was unable to send a PAC request so is it to late to retain my number or can this be fixed ?

    3 replies

    Geluk
    Silver Contributor
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    • Geluk
    • Silver Contributor
    • March 19, 2026

    This isn’t CUSTOMER SERVICE; raise with id via their CHAT PAGE.
    You may already be too late.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    D
    New Contributor
    • Dimack
    • Author
    • New Contributor
    • March 19, 2026

    It is ok I went with a new provider and it is a far better number to remember.

    Thank you anyway.

    K
    iD Mobile Employee
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    • Kwanele Z
    • iD Mobile Employee
    • March 19, 2026

    Hi ​@Dimack ,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Kwanele

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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