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Community Member
Leesa78
Community Member
October 7, 2025
Question

My number that i kept on new iphone not working

My daughter kept her old number but for some reason she can’t receive texts as it’s coming through as ID mobile number even though we kept her old number. It’s been fine until now. Any ideas on how to sort this please? It’s an iPhone. Help please?

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    1 reply

    Tom
    iD Mobile Employee
    Tom
    iD Mobile Employee
    October 8, 2025

    Hi ​@Leesa78 

     

    I’d recommend the following;

     

     

    Tom

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