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Community Member
August 22, 2026
Question

my old number hasnt moved to my esim

  • August 22, 2026
  • 1 reply
  • 10 views

My Old number hasn't moved to my eSim. My Samsung A57 is showing the wrong number. Please complete the sim swap ans move my number onto the Esim

 

    1 reply

    iD Mobile Employee
    August 22, 2026

    Hi ​@villa74 ,

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.