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my old sim is still active. i want to deactivate it. somone can still make calls using that sim.

  • April 6, 2026
  • 1 reply
  • 3 views
M
Community Member

my old sim is still active. i want to deactivate it. somone can still make calls using that sim. 

    1 reply

    K
    iD Mobile Employee
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    • Kwanele Z
    • iD Mobile Employee
    • April 6, 2026

    Hi ​@Maazasghar4 ,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Kwanele

     

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