Community Member

my pac code hasnt transferred

Hi. I have been told my number has transferred with my pac code. But when I text it isn't showing as that

iD Mobile Employee

Hi @Jamiemidd

Sorry to hear that, can you tell me the make and model of your phone so we can see if troubleshooting steps might resolve the issue.

-Michael Z

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New Contributor

My old number has not transferred yet

iD Mobile Employee

Hi @Alan76,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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3 replies