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Community Member
Apr 30, 2026 12:57 PM UTC

my pac code hasnt transferred

Hi. I have been told my number has transferred with my pac code. But when I text it isn't showing as that 

    3 replies

    iD Mobile Employee
    Apr 30, 2026 3:26 PM UTC

    Hi ​@Jamiemidd 

     

    Sorry to hear that, can you tell me the make and model of your phone so we can see if troubleshooting steps might resolve the issue.

     

    -Michael Z

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    New Contributor
    May 14, 2026 12:38 PM UTC

    My old number has not transferred yet 

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    May 14, 2026 2:11 PM UTC

    Hi ​@Alan76,
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.
     

    Thanks,
    Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.