my PHONE NOT RECIEVING SMS/TEXT | iD Mobile Community
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Question

my PHONE NOT RECIEVING SMS/TEXT

  • September 21, 2025
  • 3 replies
  • 83 views

Hi, my Apple mobile doesn’t receive SMS or text messages. A guy at Three mobile couldn’t find out why and Apple guy was helpfully (not at the geuious desk) also couldn’t discover why.

tried the usual stuff, reboot etc. The SIM worked in his phone but didn’t work in my Apple phone?

At a loss to know what to do next if anybody can help please?

3 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 23, 2025

Hi there ​@suesanC, sorry to hear that. When you go into phone settings, does your phone number show correctly?

 

What iPhone do you have?

 

Thanks,

Tyler


  • Author
  • New Contributor
  • September 23, 2025

Hi it was an iPhone 6S Plus. Curry’s had a look and gave me a new SIM. Still didn’t work so in the end I have purchased a new phone. All ok now.

Thanks for responding 

 

Regards Sue


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • September 23, 2025

Ah OK glad to hear you got it all sorted ​@suesanC 🙂