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Community Member
August 13, 2026
Question

my phone number should have ported today but still waiting

My phone number should have ported over to ID today but in the app it says still in progress, any idea how long this will take? 

    1 reply

    iD Mobile Employee
    August 14, 2026

    Hi ​@Gsedgley,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

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