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Question

my phone number should have ported today but still waiting

  • August 13, 2026
  • 1 reply
  • 9 views

My phone number should have ported over to ID today but in the app it says still in progress, any idea how long this will take? 

1 reply

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  • iD Mobile Employee
  • August 14, 2026

Hi ​@Gsedgley,


I've just sent you a private message to help get this sorted.


To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


I'll speak to you there.


Thanks.