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Lisa Marie Williams
Active Contributor
Active Contributor
April 23, 2025
Solved

MY PHONE PAY MONTHLY AGREEMENT

  • April 23, 2025
  • 23 replies
  • 282 views

Contract information.

Your Pay Monthly Agreement

 

Price

Equipment: Apple iPhone 14 128GB Blue

Monthly cost: £28 99 (incl. VAT)

Upfront cost: £0.00 (incl. VAT)

Monthly price will increase from £28,99 to:

£30.49

From your April 2026 bill

Bill cap: No bill cap

Plan features: Data Rollover, Roaming, 5G

Roaming cap: 30GB Roaming data limit

Contract length: 24 Months ( LETTER DELIVERED WITHOUT THE PHONE ) WHY ?

    Best answer by WelshPaul

    If it is the 128GB version, it’s out of stock, so likely on back order.

    23 replies

    Siân W
    iD Mobile Employee
    iD Mobile Employee
    April 24, 2025

    Hi ​@Lisa Marie Williams 

    I have asked the relevant team, and we will update you as soon as we know.

    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Lisa Marie Williams
    Active Contributor
    Active Contributor
    April 24, 2025

    Thank you 

    Lisa Marie Williams
    Active Contributor
    Active Contributor
    May 2, 2025

    I still haven't received my iPhone 14 blue 128gb , can you tell me a update please 

    Lisa Marie Williams
    Active Contributor
    Active Contributor
    May 3, 2025

    I still haven't received my phone , can you help me out , with a update please 

    Lisa Marie Williams
    Active Contributor
    Active Contributor
    May 4, 2025

    Helo. HOW LONG DO I HAVE TO WAIT FOR MY IPHONE 14 TO BE DELIVERED?

    I HAVE A PAY MONTHLY AGREEMENT LETTER ON APRIL 15, 2025

    ( I have been waiting for 19 days from the date of the my pay monthly agreement letter and I still have no news about my iPhone14 )  Please Ubdate me ASP about Delivery my Phone Iphone14 

    Lisa Marie Williams
    Active Contributor
    Active Contributor
    May 4, 2025

    I Lost my Old phone ' Please send me update messages on my New Gmail: lisawilliams11129@gmail.com and my new phone No. is 07304180246 or 07951476357 Because I don't have access to my old gmail and Old phone number.Thank You Lisa

    MZone
    Platinum 
Contributor
    Platinum 
Contributor
    May 4, 2025

    Use the iD online Live Chat service, to speak to a customer adviser ​@Lisa Marie Williams 

    The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    May 5, 2025

    Hey there ​@Lisa Marie Williams, we’re very sorry to hear that.

     

    Have you managed to contact our live-chat as kindly advised by ​@MZone, or do you still require further assistance?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Lisa Marie Williams
    Active Contributor
    Active Contributor
    May 5, 2025

    No I still don't know where the phone is 

    Siân W
    iD Mobile Employee
    iD Mobile Employee
    May 5, 2025

    Hi ​@Lisa Marie Williams  we were advised these should have arrived last week. I have chased them now for a further update.

    We will pop you a private message so we can keep updating you from there about your order.

    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.