Community Member

my plan

1 reply
11 views

“My plan for {REMOVED}is showing as disconnected. I deleted my eSIM and now have no service. I need to keep my existing number. Can you confirm why the plan was disconnected and whether you can reconnect it or provide a PAC so I can retain my number?”

App/MyAccount

iD Mobile Employee

Hi @Calpol

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai
The iD Mobile Team

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