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New Contributor
Darius2113
New Contributor
Oct 24, 2026 1:40 PM UTC

my ports gone aleeadu when ive had it 3 months

My ports not working already only had this phone ¾ months nothing happened to it not dropped it not got it wet but somehow broken 

    3 replies

    Hosai W
    iD Mobile Employee
    Hosai W
    iD Mobile Employee
    Oct 26, 2026 12:15 PM UTC

    Hi ​@Darius2113 

    Thank you for reaching out to us, please accept my apologies for any inconvenience caused to you in relation the handset issues.

    Please have the handset checked out by a technician in one of your local curry's stores.

    Thanks,
    Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    Darius2113Author
    New Contributor
    Oct 26, 2026 3:06 PM UTC

    It worked after hard restarting the phone thank you 

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    Oct 27, 2026 3:57 PM UTC

    Hi ​@Darius2113,

     

    That's great to hear! Thanks for coming back and letting us know.

     

    I'm really pleased that the hard restart resolved the issue and that everything is working again.

     

    If you have any other questions or run into any issues in the future, please don't hesitate to get in touch.


    Regards,


    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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