Skip to main content
Question

my qr code for my new esim has expired

  • March 26, 2026
  • 1 reply
  • 6 views
A
Community Member

hi there, im trying to switch from another provider. i received the intro email with a qr code, phone number, etc, but i messed up setting it up and now its expired. i have registered for an online account but cannot get in there, as its sending a text to my new number...which is not yet set up. please advise.

    1 reply

    M
    iD Mobile Employee
    Forum|alt.badge.img+5
    • Michael Z
    • iD Mobile Employee
    • March 27, 2026

    Hi ​@alpineweav 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

     

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement