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my sim card take so long to be activated

  • July 7, 2026
  • 1 reply
  • 3 views

Hi

1 reply

Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • July 9, 2026

Hi ​@Lukas79

 

Thank you for reaching out.

 

We're sorry to hear that your SIM card hasn't activated yet.

 

SIM activation usually completes within 1 hour. If it has been longer than this and your SIM is still not active, please contact us via Live Chat or send us a direct message through one of our social media platforms.

 

Once we've completed the necessary security checks, we'll be able to review the status of your SIM activation and investigate the issue further.

 

Owethu