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Community Member
July 7, 2026

my sim card take so long to be activated

  • July 7, 2026
  • 1 reply
  • 24 views

Hi

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    July 9, 2026

    Hi ​@Lukas79

     

    Thank you for reaching out.

     

    We're sorry to hear that your SIM card hasn't activated yet.

     

    SIM activation usually completes within 1 hour. If it has been longer than this and your SIM is still not active, please contact us via Live Chat or send us a direct message through one of our social media platforms.

     

    Once we've completed the necessary security checks, we'll be able to review the status of your SIM activation and investigate the issue further.

     

    Owethu