New Contributor

my switch from three to ID has not happend.

5 replies
52 views

I requested to keep my old number sent my PAC and number I wished to keep on Friday was due to be switched yesterday which has not happened, My three sim is still fully active and so is my ID mobile sim.

switching

Hosai W

iD Mobile Employee

Hi @Chelsea123213

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

C

Chelsea123213Author

New Contributor

Hi no message has been sent?

Hosai W

iD Mobile Employee

Hi @Chelsea123213,

Please do double check as this was sent to you.

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

C

Chelsea123213Author

New Contributor

Hi I have replied.

M

Marquerita T

iD Mobile Employee

Hi @Chelsea123213.

Thank you for the update. Our team will be with you shortly.

Thanks,

Marquerita

The iD Mobile Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

my switch from three to ID has not happend.

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