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Community Member
Jun 30, 2026 3:54 PM UTC
Question

my switch over has not happened

My switch over was due a week ago, it still says pending. When I signed up I gave a PAC code. Please tell me what’s going on!

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
Jul 2, 2026 12:47 PM UTC

Hi ​@MJBell,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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