My wife just ordered sim, but wants to keep same number, how do we do this

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My wife just ordered sim only contract but wants to keep same number, how can we do that.

Z

Zandile M

iD Mobile Employee

Hi @Chris Pamplin

Thank you for getting in touch with us.

Kindly note that you wife will need to request the PAC from her current provider.

Steps for Porting-In via the iD Mobile App:

Log in: Open the iD Mobile app.
Find the switch option: Tap on the 'Plan' section and select 'Switch to iD'.
Enter details: Select "I want to keep my old number (PAC)," then enter the phone number you are keeping and the PAC code.
Choose your date: Select a preferred date for the switch (Monday to Friday, excluding bank holidays

Thank you,

Zandile m

The iD Mobile Team

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