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Community Member
Wayne1878
Community Member
Apr 22, 2026 7:38 PM UTC

need a new e sim

Need a new e sim

    2 replies

    Geluk
    Silver Contributor
    Geluk
    Silver Contributor
    Apr 23, 2026 6:08 AM UTC

    Request via id’s CHAT PAGE.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    Apr 23, 2026 8:22 AM UTC

    Hi ​@Wayne1878,

     

    Thanks for getting in touch. 

     

    As this is a public community forum, we’re unable to access or manage your account from here, so we can’t arrange a new eSIM directly. 

     

    The best way to get this sorted quickly is to contact our Live Chat team, who’ll be happy to help you request a replacement eSIM. You can reach them here: https://www.idmobile.co.uk/live-chat 

     

    They’ll guide you through the process and get you up and running again in no time.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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