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Community Member
Bobi1244
Community Member
May 12, 2026
Question

need a recipt to claim earbuds from samsung

I received my Samsung galaxy a57 5g and upon trying to claim the free ear buds Samsung are asking for loads of diffrent things that I’ve not had from Id mobile ie a receipt so where do I get that from ?

    1 reply

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    May 12, 2026

    Hi ​@Bobi1244 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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