Skip to main content
Community Member
Mar 6, 2026 8:45 PM UTC
Question

need mob number back

Hi

i need my number backĀ 

    3 replies

    Decembersangel72
    Gold Contributor
    Gold Contributor
    Mar 7, 2026 1:31 AM UTC

    Hi ​@DatsunĀ 

    Can you please add more details with regards to your probelm.

    Have you moved over via a PAC code?
    If your transfer is new, then you will see a temporary number but it will eventually show your transferred number once complete.
    If you moved using a STAC code then this means you will be allocated a new number.

    If I have gotten this information wrong then please add details so we can help you further.

    x x
    Ā 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Kwanele Z
    iD Mobile Employee
    iD Mobile Employee
    Mar 8, 2026 10:23 AM UTC

    Hi ​@Decembersangel72Ā ,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ā€˜Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Kwanele

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Kwanele Z
    iD Mobile Employee
    iD Mobile Employee
    Mar 8, 2026 10:25 AM UTC

    Hi ​@DatsunĀ ,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ā€˜Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Kwanele

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.