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Community Member
Jun 12, 2026 10:46 AM UTC
Question

need number changed for security purposes

Need to change phone number on my account for security reasons how do I do it 

    3 replies

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Jun 13, 2026 4:26 PM UTC

    Hi ​@Azzy12345,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    Jul 17, 2026 8:25 AM UTC

    Hi ​@Azzy12345,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team 

    could i get the same answers please? I need to change my number for security purposes.

    Zandile M
    iD Mobile Employee
    iD Mobile Employee
    Jul 17, 2026 9:33 AM UTC

    Hi ​@Martinjamesking 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team 

     

     

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.