I need to request a new eSIM but my phone was stolen so I can’t receive the activation text message! I haven’t received the activation email either but I had 2 id mobile lines, is it possible to send the eSIM activation text message to my other number??
new esim, stolen phone!
+1Hi
We’re sorry to hear that your phone was stolen and that you’re unable to receive the activation text message.
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks,
Anneline
The iD Mobile Team
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