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Question

new order submiited, however need to keep existing number, how to submit PAC?

  • July 7, 2026
  • 3 replies
  • 20 views

How do I keep my exisiting number? I have submitted the order, however I didn’t see the option to submit the PAC. How do I keep my exisiting number?

3 replies

Geluk
Silver Contributor
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  • Silver Contributor
  • July 7, 2026

Put query into Search icon, top right of page🤗


  • Author
  • July 7, 2026

top right of what page?

I went through the application process and didn’t see the option to submit my PAC. 

 


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  • iD Mobile Employee
  • July 8, 2026

Hi ​@BC24 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks.