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New Contributor
BC24
July 7, 2026
Question

NEW ORDER SUBMITTED, WHERE TO ENTER PAC?

I have signed up for an id mobile SIM, however I didn’t see to option to enter the PAC so I can keep my existing number. The physical SIM is to be sent, is there any way of submitting the PAC?

    1 reply

    iD Mobile Employee
    Michael Z
    iD Mobile Employee
    July 8, 2026

    Hi ​@BC24 ,

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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