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new phone details and whats going on with if

  • June 7, 2026
  • 1 reply
  • 5 views
M
Community Member

.

    1 reply

    Lamiya C
    iD Mobile Employee
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    • Lamiya C
    • iD Mobile Employee
    • June 8, 2026

    Hi ​@Maddisong25,

     

    It looks like your message might have cut off a bit, I’m not quite sure what you need help with.

     

    If you’re asking about your new phone details and what’s happening, can you just confirm what’s going on? For example:

    Is the phone not working or not activating?
    Are you trying to move your number over?
    Or are you checking upgrade details?

     

    Once I know a bit more, I’ll help you sort it out

     

    Lamiya

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