I’ve bought a new phone . Do I need a new eSIM or is there a way to transfer the old one ? I want to keep same number and plan

Hi @IanworkmanIf you bought a new handset you need to request a new replacement esim in order to get this working.To get a replacement eSIM, follow these steps:Log in to the iD Mobile App ormy.idmobile.co.ukand click onPlan.Go toSIM & Phone Management > Request a replacement SIM or eSIM.SelectGet a replacement eSIM, confirm your email, and chooseYes, I want a new eSIM. Thanks,Hosai

New phone - how to transfer eSim | iD Mobile Community

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