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Richard Fuller
New Contributor
New Contributor
Dec 11, 2025 7:43 AM UTC
Question

new phone not delivered

New phone not delivered and not delivery update

    1 reply

    Zubeida H
    iD Mobile Employee
    iD Mobile Employee
    Dec 11, 2025 11:18 AM UTC

    Hi ​@Richard Fuller 

     

    If your phone was out of stock and you’ve pre-ordered, you’ll only get information on delivery once the phone has been dispatched by Dpd.

     

    Thank you.

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