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Question

new phone not delivered

  • December 11, 2025
  • 1 reply
  • 8 views
Richard Fuller
Community Member

New phone not delivered and not delivery update

    1 reply

    Zubeida H
    iD Mobile Employee
    Forum|alt.badge.img
    • Zubeida H
    • iD Mobile Employee
    • December 11, 2025

    Hi ​@Richard Fuller 

     

    If your phone was out of stock and you’ve pre-ordered, you’ll only get information on delivery once the phone has been dispatched by Dpd.

     

    Thank you.

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