Skip to main content
Community Member
Mummypanther
Community Member
Jul 7, 2026 7:28 AM UTC

new sim

Ordered a new phone contract. Phone received.

Got temporary Tel number ( REMOVED )

Switching today at 10.15. never sent activation details for esim so can't set up phone. I need a QR code or activation code. Please can you help?

Thank you

    1 reply

    iD Mobile Employee
    Michael Z
    iD Mobile Employee
    Jul 8, 2026 6:35 PM UTC

    Hi ​@Mummypanther 

     

    You'll need to contact our Live Chat team so they can arrange and send you an eSIM.

    You can reach them here: https://www.idmobile.co.uk/live-chat

     

    -Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement